Frequently Asked Questions (FAQ)
Find answers to common questions about OBK PARTS products, quality, and shipping.
1. Are your parts genuine OEM quality?
Yes. All OBK PARTS products are manufactured to meet or exceed original equipment (OEM) specifications. As a source manufacturer with over 30 years of experience, we maintain strict quality control and use premium materials to ensure long-lasting performance.
2. What vehicle brands do you cover?
We provide a wide range of components for major global brands, including Mercedes-Benz, BMW, Toyota (Hilux, Hiace), Suzuki, Mitsubishi (L200), and more. We are also actively expanding our product lines for New Energy Vehicles (EV).
3. What product categories do you specialize in?
Our core strengths lie in four main areas:
- Electrical Systems: Ignition coils, spark plugs, sensors.
- Chassis & Suspension: Durable coil springs and related components.
- Engine Parts: Thermostats and high-precision engine components.
- Wear Parts: Filters and routine maintenance items.
4. Do you offer international shipping?
Yes, we ship worldwide. We maintain a large inventory in our warehouse, allowing us to process and ship orders quickly to our international partners and customers.
5. How long has OBK PARTS been in the industry?
We have been a leader in the automotive parts industry for over 30 years. Our longevity is a testament to our commitment to quality, innovation, and customer trust.
6. Do you support wholesale or bulk orders?
Absolutely. We welcome wholesale partnerships and bulk inquiries. As a factory, we can offer competitive pricing for large-scale orders. Please reach out to us via our Contact Us page for a personalized quote.
Still have questions? Feel free to contact our support team at any time.
AnswerYes it is.
AnswerPlease make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: caros-x.x.x-sections-ready.zip in the folder Caros Sections Ready X.X.X, then you just need to upload caros-x.x.x-sections-ready.zip file to your Shopify store.
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To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com
Yes, we will assist you to install the template if needed
Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes theme source, Photoshop design files, sample data and manual guide.
That is not a problem. You just need to modify the width/height ratio in theme settings.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Yes, it does. Please check it out here to see how it works: https://sneake-demo.myshopify.com/products/sample-proin-de-corper-nulla-dan-melementum-1?variant=10214763888684
